Security services: worker industry guide
INDUSTRY RESOURCE • Sources checked 11 November 2026. This is one of an initial eight industry guides; the directory is not yet exhaustive.
About the industry
Security-services workers help protect people and property through access control, patrols, observation, incident reporting and customer communication. The duties and licensing requirements differ between settings and jurisdictions.
Career pathways
An entry pathway is approved security training and the required licence, followed by work as an unarmed security officer or crowd controller. Experience and further training can support supervisory or control-room roles. A qualification alone does not grant a security licence.
Award and employment conditions
Check whether the employer and duties are within this award; other instruments may apply in particular workplaces.
An industry label alone does not establish award coverage. Check the award's coverage, exclusions and classifications against the employer's business and the work performed. Enterprise agreements are employer/workplace specific; state-system employment may have different instruments.
Enterprise agreements (EBAs)
Search the Fair Work Commission register using the employer's legal name and check the agreement's coverage, approval decision, variations and replacement status. No employer-specific agreement is asserted to apply on these pages.
A sector-wide page cannot determine the instrument that applies to an individual worker. An agreement may continue after its nominal expiry date; verify its current operation and any replacement. General information only, not legal advice.
Training courses and advertised availability
Provider lists NSW Class 1A training at Belmont on 24 November–3 December and 8–17 December 2026, plus later dates. These are advertised dates, not verified remaining places. Confirm entry requirements, licence eligibility and availability with the provider.
This is an example training option, not a complete national list. An advertised course or intake does not guarantee an available place. Confirm current dates, delivery location, fees, funding, entry requirements and recognition with the provider before enrolling. Course completion does not guarantee employment, promotion or licensing.
Enquiries
NATSIC-AS enquiries • 1800 238 622 • gethelp@natsic.org
Ask about workplace advocacy or help identifying the appropriate employment instrument. Training enquiries and enrolments should go directly to the course provider.
Last source check: 11 November 2026. Always consult the linked official instrument and provider for the latest information.
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